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Notis Perlindungan Data Peribadi

Dikemas kini pada September 22, 2026

PMCK Berhad and its subsidiary, Rym Dx Laboratory, is subject to the personal data protection principles under the Personal Data Protection Act 2010 (the PDPA) with effect from 15 November 2013, which regulates the processing of personal data in commercial transactions. The terms “personal data”, “processing” and “commercial transactions” have the meaning provided in the PDPA.

It is obligatory that you supply us with your personal data. If you fail to do so, we may not be able to process or disclose your data for the purposes set out in item C below. This Notice applies to any person whose personal data is being processed by Rym Dx Laboratory and its related entities under PMCK Berhad.

A) Source of the personal data

Your personal data is collected from various sources, including information you have provided us, information from third parties and information in the public domain.

B) Description of the personal data

Your personal data processed by us may include, where relevant: name, date of birth, identity card or passport, name of employer or company, home and office address, telephone and mobile number, facsimile number, email address, occupation, age, gender, marital status, weight, height, photographs, race, nationality, religion, family and next of kin information, laboratory test request forms, laboratory test results, Medical Record No. (MRN), medical report, diagnosis, personal health information, investigation results, insurance details, and any other personal data required for the purposes set out in item C below.

C) Purposes of the personal data

Your personal data may be processed for the following purposes, where relevant:

  1. For the provision of laboratory testing, diagnostic and healthcare related services.
  2. To facilitate patients’ laboratory testing and related administrative requirements, including referrals and continuity of care.
  3. To establish, maintain and manage patient laboratory records, test records and medical reports.
  4. To facilitate payment processes relating to patients.
  5. To institute debt recovery proceedings against defaulters.
  6. To report, submit or disclose personal data to relevant authorities and authorised third parties as required under laws, regulations and professional requirements.
  7. To provide information regarding laboratory services, health screening programmes and other services offered by Rym Dx Laboratory, subject to applicable laws and consent requirements.
  8. To administer and respond to requests, queries, complaints and legal issues.
  9. To facilitate human resource management activities relating to employees.
  10. For submission and registration of relevant forms, notifications, permits, licences and records to the relevant authorities under the governing laws applicable to medical laboratories and healthcare facilities.
  11. To facilitate billing, payment processing, insurance claims, financial transactions and legal documentation processes where applicable.
  12. For any other purpose incidental to or in furtherance of the above.

D) Disclosure of the personal data

Your personal data may be disclosed to the following parties, where relevant:

  1. Healthcare professionals (as defined in the PDPA)
  2. Government agencies, local authorities, non-government agencies
  3. Employers, paying agents and insurance providers/agents
  4. Debt collection authorities and agencies
  5. Financial institutions
  6. Legal firms
  7. Auditors
  8. Vendors, contractors and service providers engaged by Rym Dx Laboratory
  9. Other private and public hospitals, medical clinics, laboratories and healthcare facilities
  10. Healthcare providers involved in referrals, investigations, diagnostic services, treatment or continuity of care
  11. Training providers
  12. Family and next of kin
  13. Other parties as may be required by law, court, regulator or legal processes
  14. Other parties as may be permitted under the laws of Malaysia
  15. An authorised person which PMCK Berhad or Rym Dx Laboratory may deem necessary

E) Access and update

We shall do our best to ensure that the personal data we hold about you is accurate, complete and up to date. If there are any changes to your personal data, or if you believe that the personal data is inaccurate, incomplete or not up to date, please contact us so that we may take steps to update it.

You have the right to access your personal data. If you would like to request access, please contact us. We recommend that your request for access to personal data held by Rym Dx Laboratory and/or PMCK Berhad be made in writing. We may also take steps to verify your identity before fulfilling your request.

In accordance with the PDPA:

  1. Depending on the information requested, we may charge a fee as stipulated in the First Schedule (Regulation 2) of the Personal Data Protection (Fees) Regulations 2013 for processing your request for access; and
  2. We may refuse to comply with your request to access or make a correction in accordance with the PDPA.

F) How to contact us

Please contact Rym Dx Laboratory by any of the following if you have a query or complaint about your personal data:

PMCK Berhad
Rym Dx Laboratory, 61, Lorong Permata 1/1, Bandar Permata Lunas, 09600 Kulim, Kedah.